When you place an order, Footwear Associates accepts this as an invitation to purchase only. The order confirmation is not a guarantee that the goods will be supplied. We must receive payment before your order can be dispatched and we do not accept payment until the point of dispatch. We reserve the right to cancel your order if we have insufficient stock, do not deliver to your area or the product was listed at an incorrect price. We will notify customers of cancellations via email within five days.
The prices of products are displayed on our site and include VAT at 20%. Orders sent within the UK are sent free of carriage. Overseas orders may be subject to import duties and taxes. We have no control over this and the purchaser must pay any charges.
Products & Images
We make every effort to ensure that colours appear as realistic as possible. However, due to the constraints of digital reproduction on different web browsers, we cannot guarantee exact colour depiction. Every care is taken to ensure descriptions and measurements are accurate, however slight variations may occur. Length measurements are approximate and vary according to the size of the item.
Stated delivery times are estimates only. Due to stock fluctuations with manufacturers we are unable to guarantee any delivery dates as we follow the guidelines set out by the manufacturer. The purchaser will pay the delivery charges that we incur due to the purchaser not signing in full.
All our boots and shoes will either be replaced or a full refund given if you are not entirely satisfied with your purchase. Returns should be sent back unworn and in a re-stockable condition and in their original packaging within 14 days of receipt. We will only credit goods when they are satisfactorily returned to our warehouse. A signed proof of delivery to us is essential. We recommend that you use a Trackable Service by either the Post Office or Courier that not only gives you proof of your despatch, but obtains a signature upon delivery of the parcel to our warehouse.
If any part of these terms and conditions is unenforceable (including any provision in which we exclude our liability to you) the enforceability of any other part of these conditions will not be affected.
We shall have no liability to you for any failure to deliver the goods you have ordered or any delay in doing so or for any damage or defect to goods delivered that is caused by any event or circumstance beyond our reasonable control. This includes, without limitation, strikes, lock-outs and other industrial disputes, breakdown of systems or network access, flood, fire, explosion or accident.
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